Contact On The Run Auto Care
We are at 2535 Blackwell Street, Suite 12, Ottawa, ON K1B 4E4, open Monday to Friday from 9:00am to 6:00pm. Call (613) 321-7342, email ontherunautocare@gmail.com, or book online any time.
How to reach us
Phone is fastest during shop hours. If you are describing a noise or a warning light, a two minute call usually gets you further than a form.
- Phone: (613) 321-7342, Monday to Friday, 9:00am to 6:00pm
- Email: ontherunautocare@gmail.com
- Book online: fluxfront.ca/book/on-the-run-auto-care
- Instagram: instagram.com/ontherunauto
- Facebook: On The Run Auto Tech
Hours
- Monday: 9:00am to 6:00pm
- Tuesday: 9:00am to 6:00pm
- Wednesday: 9:00am to 6:00pm
- Thursday: 9:00am to 6:00pm
- Friday: 9:00am to 6:00pm
- Saturday: closed
- Sunday: closed
Finding Suite 12
We are inside an industrial complex, so the address alone will not put you at our door. Blackwell Street runs through the Sheffield Glen industrial area, and 2535 is a multi unit building with several businesses sharing the same street number. Suite 12 is our unit.
Driving here
From Highway 417
Take the Innes Road exit and head east on Innes. Continue past the Sheffield Road area and turn onto Blackwell Street. From the 417 it is a short drive, generally under ten minutes outside rush hour.
From Innes Road
Blackwell Street runs off Innes in the Sheffield Glen industrial area. Once you turn in, watch the building numbers rather than looking for a storefront, because this is a light industrial block and the units are set back from the road.
From nearby areas
We are close to Gloucester, Blackburn Hamlet and Orleans. From Orleans it is a straightforward run in along Innes Road or the 417. From Gatineau and Aylmer, cross into Ottawa and pick up the 417 eastbound to the Innes Road exit.
If you arrive outside our hours
The shop is closed evenings and weekends, so there is nobody on site to take your keys after 6:00pm or on Saturday and Sunday.
If you need to leave the car outside hours, call ahead during the day and arrange it first. Do not leave a vehicle or keys without speaking to someone, because we cannot take responsibility for a car we did not know was coming.
What to bring
Bringing the right things with you saves a phone call later and often saves a day.
- Your vehicle registration or permit
- The year, make, model and approximate mileage, in kilometres
- A note of what you are noticing and when it happens, for example only when cold, only over bumps, or only above 80 km/h
- Any recent invoices or estimates from another shop, if the work relates
- Your locking wheel nut key, if your car has one, for anything involving wheels or tires
- The dashboard warning lights you have seen, even if they are not on right now
Payment
We accept Visa, Mastercard, debit, cash, and Interac transfer. You pay when the work is complete and you have the invoice in front of you.
Booking
If you already know what you need, the fastest route is to book online. If you are not sure what the problem is, call us and describe it. See what to expect at your appointment before you come in.
Book it, or just call and ask
If you are not sure which service you need, describe what the car is doing and we will tell you what it needs looking at.